At Filza Garments, we are committed to delivering your products safely, on time, and in excellent condition. By placing an order through https://filzagarments.com/, you agree to the following shipping terms and conditions.
Order Processing
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All orders are processed within 1–3 business days after order confirmation and successful payment.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Processing times may vary during peak seasons, promotional periods, or special events.
Shipping Methods & Delivery Time
We offer the following delivery options:
- All orders are processed within 7- 10 business days after order confirmation and successful payment.
Please note that delivery times are estimates and may vary due to factors beyond our control, including weather conditions, public holidays, or courier service delays.
Shipping Charges
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Shipping charges are calculated at checkout based on your location and selected shipping method.
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Filza Garments reserves the right to update or modify shipping fees at any time without prior notice.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS.
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You can use this tracking number to monitor your shipment.
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Please allow up to 24 hours for tracking information to become active.
Shipping Restrictions
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We reserve the right to refuse delivery to certain areas due to courier, legal, or operational restrictions.
Risk of Loss
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All products are carefully packed to ensure safe delivery.
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Risk of loss or damage transfers to the customer upon successful delivery.
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Please inspect your package upon receipt. If your order arrives damaged or incorrect, contact us immediately.
Lost or Delayed Shipments
Filza Garments is not responsible for delivery delays caused by courier companies or circumstances beyond our control.
In case of a lost shipment, we will coordinate with the courier service to investigate and resolve the issue. However, Filza Garments cannot be held liable for packages once they have been dispatched.
Address Accuracy
Customers are responsible for providing accurate and complete shipping details.
Incorrect or incomplete addresses may result in delayed or undelivered shipments. Filza Garments is not responsible for delivery issues arising from incorrect address information.
International Shipping
At this time, Filza Garments ships exclusively within UAE.
We do not offer international shipping.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team:
Email: info@filzagarments.com
Website: https://filzagarments.com/
